![]() ![]() Phone: If you have questions or would like to place an order by phone, you can call the Horizon EXTRA Benefits Card Member Services line Monday to Friday, 8 a.m. If the end of the benefit period is approaching, you can order online or call us if you don't think your order form will be received in time.ģ. University Drive, #586Coral Springs, FL 33067 Mail: Mail the order form to: Horizon Extra Benefits OTC Orders 4613 N. Remember to save your username and password for future orders.Ģ. Online: You can place an order online at. To request an additional catalog, call 1-80 (TTY 711).ġ. Visit for more information about this benefit or to download a catalog. You'll receive the OTC Benefit Catalog in a separate mailing.Free shipping, items delivered right to your door.Shop online, by telephone or via mail order. Spend it on items from our catalog, like toothpaste, vitamins, denture cleaner and much more. You qualify for up to $1,080/year to spend in our OTC Benefit Catalog. You may file a complaint or concern at Medicare Complaint Form Medicare Complaint Form .Eligibility Information & Enrollment Instructions The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances and information requests. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. The Blue Cross® and Blue Shield® names and symbols are registered marks of the Blue Cross Blue Shield Association. The Benefit of Blue℠ is a service mark of the Blue Cross Blue Shield Association. All are independent licensees of the Blue Cross Blue Shield Association. Communications are issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. Medicare Supplement plans are provided by Horizon Insurance Company. Products are provided by HIC and/or Horizon NJ Health. Enrollment in HIC Medicare products and/or Horizon NJ TotalCare (HMO D-SNP) depends on contract renewal. Horizon NJ TotalCare (HMO D-SNP) is an HMO Medicare Advantage Dual Eligible Special Needs plan with a Medicare contract and a contract with the State of New Jersey Medicaid Program. Horizon Insurance Company ("HIC") has a Medicare contract to offer HMO, HMO-POS, PPO and Part D Medicare plans, including group-Medicare Advantage plans and group Part D Prescription Drug plans. Here's a list of questions you should ask your doctor during your annual exam. Make the most of your doctor's appointment. Go over my plan of treatment, tests and any follow-up care?.Make sure that I understand the medicine I’m taking, including how to take them and possible side effects?.Encourage me to participate in making choices about treatment options?.Actively listen to and address my concerns in terms I understand?.Talk with me about my symptoms so that I understand the information provided?.Schedule any follow-up appointments before I left the office?.Taking care of your health doesn’t end when you leave your doctor’s office. Don’t be afraid to ask questions about something you don’t understand or something your doctor hasn’t covered. Make sure you understand what your doctor is telling you.Discuss your current symptoms and go over your list of questions or concerns.Make a list of questions you have concerning your symptoms, condition and treatment.Bring along medical information, such as test results and medications you are taking, including prescriptions, over-the-counter medications and herbal supplements. Here are some tips to get the most from your next doctor's visit. People who have a strong relationship with their doctor tend to be healthier and more satisfied with their care. You can also search for doctors by name, specialty or hospital affiliation and filter by your location. Select the type of care you are looking for and your plan name, Horizon NJ TotalCare (HMO D-SNP). Use our Doctor & Hospital Finder to look for doctors, dentists or specialists near you. Eligibility Information & Enrollment Instructions ![]()
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